Managing Dental Anxiety Course




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Course Information

As rules regarding treatment by anxiolysis and use of sedation change in NC, many dental healthcare providers are looking for non-pharmaceutical methods to help people with dental anxiety or phobia seek proper, timely dental care.  Learn from a clinical psychologist how best to incorporate evidence-based strategies to better care for your patients with dental anxiety with this online 2.5-hour class, which includes a post class online quiz.


This course is designed for dentists, dental hygienists, and dental assistants working in a dental practice. It is a one session web based educational experience to help dental staff learn to recognize emotional distress in their patients and develop some basic skills for helping their patients to be more at ease.


Upon completion of this educational activity, the participant will be able to:

  • Discuss the definitions and prevalence of dental anxiety and dental phobia
  • Describe the causes of dental anxiety
  • Identify symptoms of dental anxiety
  • Assess dental anxiety and know when to engage the help of a mental
    health professional outside of the dental practice
  • Describe and utilize strategies to help anxious patients feel more at ease in the dentist’s office and during dental procedures


Holly Boyle Goliwas, MA, LPA is a Psychologist trained in Cognitive Behavioral Therapy. She earned an MA in Clinical Psychology from Appalachian State University in 2006. She has nearly 10 years experience with the assessment and treatment of anxiety disorders, as well as other mental disorders.


Dental education institutions have an obligation to disseminate new knowledge related to dental practice. In so doing, some presentations may include controversial materials or commercial references.


Dental Healthcare Providers


2.5 hours



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2.5 hours

Credit Type(s):

0.3 CEU, 2.5 Contact Hours, 2.5  ADA CERP

Dental Credit:

The North Carolina Health Education Centers are an ADA CERP Recognized Provider. The North Carolina Health Education Centers term of recognition is May 1, 2016 through June 30, 2018. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
The North Carolina Area Health Education Centers designates this activity for up to 2.5 hours of continuing education credits.


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